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Quick answers

How do I get a verified badge?

Complete your profile, verify your contact details and identity, and add employment history. The badge appears when your trust score passes the verification threshold.

How do I import my resume?

Open My Profile and upload your resume. AI reads it and proposes structured sections you can review and apply.

What is the ATS Score Checker?

It scans your resume against a job description, shows how applicant tracking systems read it and lists fixes to improve your score.

How does Job Radar work?

Set your target roles and preferences once. Job Radar keeps scanning the job board and external listings and alerts you to strong matches.

How do I dispute a review or record?

Open the Dispute page, pick the record and submit your statement with evidence. A reviewer responds with an outcome.

How do I change my plan?

Open My Plan to upgrade, downgrade or cancel. Changes apply at the next billing cycle unless stated otherwise.

How do I invite my team?

In your company workspace, open Team and send invitations. Choose a role for each member to control what they can access.

I forgot my password.

Use "Forgot password" on the sign-in page and we will email you a reset link.

Account

Billing

Company

General

Hiring

How do I post a job?

1. Open **Jobs → Post a job**. 2. Fill in title, location, work type and salary; use **Generate description**...

How do I review and manage applicants?

Open **My jobs**, then the job’s Applications page. Each applicant shows a match score; filter by status, view...

How does Smart Candidate Match work?

Open **Smart Match**, paste a job description or hiring requirement (or upload a resume to find similar people...

How do I search for candidates?

Open **Search**, use the filters or type who you need in plain English (for example “React developer in Pune,...

How do I see a candidate’s email or phone number?

Contact details are protected. On a candidate profile press **Unlock** next to the email or phone — each unloc...

How do folders, favourites and private notes work?

Favourite a candidate with the heart, file people into named **Folders** (per role or client) and leave privat...

How do I add team members and manage roles?

1. Open **Team** and press Invite. 2. Enter the email and pick a role (for example admin, recruiter or viewer)...

How do I screen a candidate with an assessment or AI interview?

Open an application and choose **Request assessment** or start an **AI interview**. Pick one or several skills...

How do I find and invite matching candidates for a job?

Open one of your jobs and choose **Matches** to see verified candidates ranked against that job. Press **Invit...

Can I export candidates or use the API?

Bulk CSV export, API access and HRMS integration are available on higher plans — check the plan comparison. If...

Jobs

Platform Guide

How do I build my profile quickly?

Go to My Profile → Edit. The fastest way is to upload your resume: our AI reads your experience, education and...

How does the resume upload / AI autofill work?

When you upload a PDF or Word resume on your profile page, the AI reads it in the background (a short 'Reading...

What is the Resume Builder?

My Profile → Resumes lets you build resumes inside Workunoo. You can choose a theme, fill in sections (summary...

What is the ATS Score?

My Profile → ATS Score checks how well your resume would pass an applicant tracking system. Upload or choose a...

What is Career Path?

My Profile → Career Path analyses your experience and skills with AI and suggests realistic next roles, the sk...

How do I find and apply for jobs?

Open Find Jobs. Search by role, skill or city and filter by work type, experience and salary. Open a job to se...

What do application statuses mean?

Applied: the company received it. Shortlisted: the company is interested. Interviewing: an interview or assess...

How do I follow companies and what do I get?

Open any company page and press Follow. Followed companies appear under My Profile → Following, where you can...

How do saved searches and job alerts work?

After searching, save the search to reuse it later. Saved searches remember your filters (role, skills, locati...

What is the Practice Arena?

My Profile → Practice Arena is the game-style hub for improving: earn XP from coding challenges, AI interview...

How do skill assessments and mastery tracks work?

Skills → Practice lets you take timed assessments for a skill. Passing raises your level in that skill (up to...

How does AI Interview Practice work?

My Profile → Interview Practice: enter the role you want to practise for, answer a set of questions in text (o...

What are coding challenges?

Practice Arena → Solve a Challenge (or My Profile → Coding challenges). Pick a challenge, write code in your c...

What is the Portfolio / Catalog?

The Portfolio page lets you showcase projects, work samples and services with images and links. You decide wha...

What are Salary Insights?

Salary Insights shows typical pay ranges by role, experience and city so you can benchmark offers and set expe...

How do company reviews work for candidates?

On a company's page, employees can write a review: overall and category ratings (salary, work-life balance, cu...

What if I disagree with something on my profile (disputes)?

If a review or complaint about you is inaccurate, use the Dispute option on that item. A moderator reviews bot...

How are my privacy and visibility controlled?

Your profile visibility and what contact details are shown can be controlled from My Profile → Edit. Employers...

How does candidate search work, including smart search?

Search Candidates filters verified profiles by role, skills, experience, location, notice period and more. The...

What is Smart Candidate Match?

My Company → Smart Match: paste a job description or hiring requirement, or upload a resume to find similar pe...

How do I post a job and manage applications?

My Company → Jobs → Post a job (AI can draft the description). Open a job's Applications page to see applicant...

How do assessments and AI screening interviews work for companies?

On an application, you can request a skill assessment or start a Quick AI Interview (or use Advanced setup to...

How do shortlists, folders and favourites work?

Favourite a candidate with the heart icon, organise candidates into named folders, leave private comments, com...

How do I invite candidates and add team members?

Use Invite to send a candidate an invitation to join or apply — that replaces uploading someone else's resume....

How do reviews of candidates work (verification and trust)?

Companies can submit employment reviews or complaints about former employees with supporting evidence. They ar...

What are portfolio pages for companies?

My Company → Portfolio is where you present your company page content (about, culture, work). Candidates see i...

Profile

How do I create and complete my profile?

1. Open **My profile → Edit**. 2. Fastest route: upload your resume and review what it fills in, or add sectio...

How do I upload my resume and auto-fill my profile?

1. Go to **My profile → Edit** and choose **Upload resume** (PDF or Word, up to a few MB). 2. Wait for “Unders...

How does the Resume Builder work?

Open **Resumes** to build resumes with ready themes. Fill in summary, experience, education and skills, use sm...

What is the ATS score checker and how do I use it?

1. Open **ATS score**. 2. Choose a resume (and optionally paste a job description). 3. You get a score, missin...

How do skill assessments work?

Open **Skills practice**, pick a skill and take the timed test. Passing raises that skill’s level and strength...

How do coding challenges work?

Open **Coding challenges**, choose a problem and language, run your code against sample tests and submit. Genu...

How do I create my portfolio website?

Open **Portfolio Studio**, choose a theme, pick which projects and sections to show, set your web address and...

How do I control who sees my profile and contact details?

In **My profile → Edit → Privacy** choose whether your profile is discoverable and which details (email, phone...

Why is my profile not showing up in company searches?

Check three things: (1) your profile is set to discoverable in privacy settings, (2) it is reasonably complete...

Can I compare my profile with others?

Yes — the compare view lines profiles up side by side so you can see where you are ahead and what to improve....

Trust

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